questions that need answers
+ What are the things that I need to have prepared for my project?
Your completed brand homework, submission of all web content + imagery and logins/passwords for us to gain access to the needed platforms. While we will be designing the layout of your project, we will not be serving in any capacity as your copywriter, business manager, social media manager, etc. If you are in need of these services, we could connect you with one of our partners.
+ What platforms do you use for web design?
We currently offer web design via Squarespace; we are happy to discuss your desire to use another platform.
+ Once you're done, how will I update my site?
We'll teach you!! Every one of our web design packages comes with a complimentary "How To" session or video training. This is an hour where you and one of our team members sit together (in-person or virtually). We will walk you through your site page by page making sure you're comfortable with updating/managing your design.
+ How long is my proposal good for?
Project proposals (package and price) are typically good for up to 2 weeks after we sent it. However, an expiration date and time is included at the end of each proposal document.
+ How long is my deposit good for?
Deposits will only honored up to 3 days after your project start date. Delays more than 3 days past your project start date will incur a 15% project restart fee. Projects delayed 30 days past the project completion date will be considered in breach of contract.
+ HOW MANY REVISION ROUNDS ARE INCLUDED IN YOUR DESIGN SERVICES?
We offer 2-4 revision rounds depending on the service booked.
+ I DON'T SEE WHAT I AM LOOKING FOR, DO YOU OFFER MORE THAN WHAT'S LISTED?
We’ve carefully crafted packages to fit the most common business situations. However, we do offer other services! We'll be happy to chat through your specific needs to determine how we can tweak a package. Fill out our Inquiry Form and let us know what you're looking for! Reminder: Most projects are $375 or more.
+ WHAT PLATFORMS DO YOU SUGGEST FOR DOMAIN NAMES?
We always recommend clients find a domain name via GoDaddy.com
+ DO I NEED PROFESSIONAL PHOTOGRAPHY?
Yes, we do not design without high quality, professional images. If you do not have professional photography, it is absolutely fine to purchase stock photos. No cell phone images will be accepted.